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Kaizen

Blog

Practical guides on running a service business with less admin

This is where we write about the unglamorous machinery of running a service business: getting paid, onboarding clients properly, writing proposals that do not take a weekend, and building systems that survive a busy month.

No growth hacks. No listicles about morning routines. Just the things that actually eat your week, and what to do about them.

Latest posts

What we write about

Client admin

Onboarding, questionnaires, communication and the specific ways information gets lost between an email and a project.

How Kaizen handles client records

Getting paid

Invoicing properly, terms that work, and chasing without the awkwardness. Late payment is one of the most persistent problems facing UK small businesses, and most of it is systems rather than bad clients.

Invoicing in Kaizen

Proposals and winning work

Structure, pricing and the reasons proposals stall.

Proposals in Kaizen

Doing less admin

Consolidating tools, using AI to handle the boring parts, and cutting the number of places you have to look.

How Kai works

Why we bother writing. Most advice for service businesses is written by people who have never sent an invoice and then waited sixty days for it.

We build the portal, we talk to the people using it, and we hear the same problems weekly. Writing them down properly seems more useful than pretending everyone has it figured out.

See what Kaizen does, or get in touch if there is something you want us to write about.

Photograph of people working at a small creative studio